Privacy Policy
Introduction
Welcome to Pipe Dream. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, purchase products, join our waitlist or otherwise interact with our brand.
Information We Collect
We may collect the following information:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information
- Order history
- Account details
- Marketing preferences
- Website usage data through cookies and analytics tools
How We Use Your Information
We use your information to:
- Process and fulfil orders
- Provide customer support
- Communicate regarding purchases, pre-orders and deliveries
- Improve our products and website experience
- Send updates, promotions and early-access information where consent has been provided
- Prevent fraud and maintain website security
- Comply with legal obligations
Pre-Orders and Waitlists
When you join a waitlist or place a pre-order, we may use your contact details to provide updates regarding product availability, production schedules, delivery estimates and launch announcements.
Payment Information
Payments are processed through secure third-party payment providers. Pipe Dream does not store full payment card details on its servers.
Cookies and Analytics
Our website may use cookies and similar technologies to improve user experience, analyse website traffic and personalise content. You may manage cookie preferences through your browser settings.
Marketing Communications
If you subscribe to our mailing list or early-access programme, we may send promotional emails and product updates. You may unsubscribe at any time using the link included in our emails.
Sharing Your Information
We do not sell your personal information. We may share information with trusted service providers including:
- Payment processors
- Shipping and fulfilment partners
- Email marketing providers
- Website hosting and analytics providers
These providers are only given access to information necessary to perform their services.
Data Security
We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.
Your Rights
Depending on your location, you may have rights relating to:
- Accessing your personal information
- Correcting inaccurate information
- Requesting deletion of personal information
- Restricting processing
- Withdrawing marketing consent
To exercise these rights, please contact us using the details below.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of third-party websites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
For privacy-related questions, please contact:
Email: [info@email.com]
Pipe Dream
[United Kingdom]